The dictionary of conflict resolution is the result of the work of the conflict resolution lexicon project which began in 1989 at the consortium on negotiation and conflict resolution cncr cncr is a program based in the university system of georgia and is funded primarily by the william and flora hewlett foundation. Conflict resolution any of the methods used by disputing parties to settle their differences common methods include accommodating each others needs compromising or working together toward shared goals or avoiding competing with or attempting to defeat the opponent see also resolution. The dictionary of conflict resolution offers common and varied uses of terms clarifies differences between terms and recommands accurate usage bringing much needed clarity and cohesion to this evolving profession the dictionary of conflict resolution is a major breakthrough in the fields linguistic evolution. Examples of conflict resolution skills assertiveness by a supervisor who convenes a meeting between two employees who have engaged in a public dispute interviewing and active listening skills utilized by a human resources representative to define the nature of a conflict between a supervisor and subordinate. Psychology definition of conflict resolution the lessening of conflict and tension between people or teams generally via the utilization of active methods like negotiating or reasoning commonly